Family Support & Wellbeing
You are not alone. Help is available.
Every family needs a little extra help sometimes.
At school, we want to make it as easy as possible for parents and carers to find the right advice and support. Whether you are worried about your child's wellbeing, behaviour, finances, housing, relationships or something happening at home, there are people who can help.
Please speak to us if you are unsure where to start. A member of our school team will listen without judgement and help you find the most appropriate support.
Local family support
East Staffordshire Family Hub
The East Staffordshire Family Hub supports families with areas including health and wellbeing, parenting, money worries, housing and family relationships.
Telephone: 01283 233400
Email: eaststaffsfamilyhub@staffordshire.gov.uk
Visit the East Staffordshire Family Hub website
FIND FAMILY SUPPORT
Parents and carers can also self-refer for Family Hub support. The offer can include parenting support, mental health support, help with finances and debt, and one-to-one family support.
Make a Family Hub referral/find out more
Find support across Staffordshire
Staffordshire Connects
If you are looking for a particular type of help, Staffordshire Connects is the county's directory of services and support for children, young people and families. Staffordshire County Council specifically directs families there to find Early Help services and local support.
Staffordshire Connects website
What do you need help with?
Mental Health & Emotional Wellbeing
We all have mental health, just as we have physical health.
Children and adults can experience times when they feel worried, anxious, overwhelmed, angry, low or unable to cope. Asking for help is a positive step, and you do not need to wait until things reach crisis point. If you are worried about your child, please talk to us. We can listen, discuss support available in school and help you identify the most appropriate service.
Support for children and young people
Stay Well CYP Staffordshire
Provides early mental health and wellbeing support for children and young people across Staffordshire, including East Staffordshire. Support includes groups, one-to-one wellbeing support, peer support and community-based services. Young people, parents/carers, schools and other professionals can make referrals.
01782 418518
Visit the Staywell Staffordshire website
Staffordshire's Think SAFE Mental Health Pathway
Information about Mental Health Support Teams in Staffordshire.
Find the right mental health support: Think SAFE
Specialist Mental Health Support
CAMHS (Child and Adolescent Mental Health Services) provides specialist assessment and intervention for children and young people up to 18 experiencing significant mental health difficulties requiring specialist support.
Staffordshire's Children and Families Single Point of Access, CaFSPA, helps children, young people and families access appropriate health and mental health services. Its current telephone number is 0808 178 0611.
Find out about CAMHs in Staffordshire
Not sure whether CAMHs is the right service? Please speak to your GP or a member of our school team. We can help you consider the most appropriate next step.
Mental Health Support for Parents & Carers
Supporting your own wellbeing matters too. If you are struggling with anxiety, low mood, stress or other mental health concerns, help is available. Your GP can be a first point of contact and can support access to mental health services, including NHS Talking Therapies where appropriate.
Staffordshire County Council also maintains a useful central page bringing together local mental health services, helplines and specialist organisations:
Mental Health Support in Staffordshire
Urgent Mental Health Help
Are you or someone you care about in a mental health crisis?
If someone's life is at immediate risk, call 999.
For urgent NHS mental health support in Staffordshire, available 24 hours a day, 7 days a week, call: 0808 196 3002
Someone to talk to:
Support in School
Please talk to us if you are worried about your child's emotional wellbeing or mental health. You do not need to have a diagnosis and you don't need to know which service your child needs. Start by telling us what you are noticing or what your child is experiencing.
Senior Mental Health Lead: Mrs Oliver
Designated Safeguarding Lead: Mrs Grattage
SENDCO: Mrs Harris
We will listen, work with you and your child, and help you identify appropriate support.
Parenting & family life
Help with behaviour, routines, boundaries, relationships and the challenges of family life. Staffordshire County Council's family support offer includes free family learning and parenting support, Community Family Support and Early Help.
Staffordshire Support Services
SEND
Information and support for parents and carers of children with special educational needs and/or disabilities.
Suggested links:
- Staffordshire Local Offer
- SENDIASS
- Our school SEND team - Mrs Harris (SENDCO) & Mrs Oliver (Assistant SENDCO)
Money, benefits, food & housing
Support is available if your family is struggling with bills, food, benefits, debt or housing. Family Hub support can include finances and debt advice, while the wider Family Hub network includes financial and housing support.
Local links:
- Staffordshire support with cost of living.
- East Staffordshire Borough Council
- Citizen Advice
- Local food bank/community support
Attendance & getting your child into school
Worried about your child's attendance? Please talk to us early. We will listen, understand what is making attendance difficult and work together to find solutions.
Relationships & difficulties at home
For support around family relationships, separation, parental conflict or circumstances that are having an impact on children. Staffordshire's family support services include support around healthy relationships and reducing parental conflict.
Family Help
Sometimes families need a little support before problems become bigger. This is called Family Help. Family Help is about working alongside your family to understand what is going well, what you are finding difficult and what support could make things better.
The Staffordshire Family Practitioner Service can also provide one-to-one support where families are experiencing multiple or more complex difficulties. Parents as well as professionals can make referrals.
Find out about family help in Staffordshire
Find out more about family support services in Staffordshire
I need help urgently
If you are worried that a child may be at risk of harm don't wait. Seek help.
Staffordshire Children's Advice and Support Service: 0300 111 8033
Police: 999 in an emergency
NHS: 111 / 999 in a medical emergency
Our school designated safeguarding lead is Mrs Grattage.
Our Deputy Designated safeguarding leads are Mrs Maritn, Mrs Oliver, Mr Hughes and Mrs Harris.
IF YOU ARE WORRIED ABOUT A CHILD, PLEASE SPEAK UP.
DO NOT ASSUME THAT SOMEONE ELSE WILL REPORT IT.
You don't need to be certain that something is wrong. If something is worrying you, share your concern.
Talk to us. We'll listen.
If a child is at immediate risk of harm, call 999. Otherwise, concerns can be reported to Staffordshire Families Integrated Front Door (SFIFD) on 0300 111 8033 during office hours.
Not sure which support you need? Please come and talk to us. You don't need to know the name of a service or know exactly what help to ask for. Tell us what is happening, we will listen and help you work out the next step.
